Frequently Asked Questions

Clear Answers for Enterprise & Spatial Innovation

Verified technical specifications on 100% IP code transfer, OpenXR 90 FPS performance, custom ERPNext store integrations, private AI agents, and SLAs.

100% IP Ownership 90 FPS OpenXR Specs Custom ERPNext v15 Private On-Prem AI
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IP & Contracts
Who owns the source code and IP after project completion?

Your business retains 100% complete ownership of all source code, assets, database schemas, and intellectual property upon final milestone delivery.

  • Full Repository Transfer: Complete Git repository ownership is transferred directly to your organization GitHub/GitLab.
  • No Royalty or Lock-in Fees: Zero recurring licensing fees or proprietary framework lock-in.
  • Enforceable NDA: Signed Master Services Agreement (MSA) protecting all trade secrets and proprietary data.
VR / AR Spatial
What hardware specs and framerates do you target for VR/AR Spatial Apps?

We engineer standalone and tethered spatial applications targeting native 90 FPS performance with sub-11ms motion-to-photon latency to eliminate motion sickness.

  • Hardware Ecosystems: Meta Quest 3 / Quest Pro, Apple Vision Pro (visionOS), HTC VIVE Focus 3, and Magic Leap 2.
  • Engine Architecture: Native OpenXR pipeline in Unreal Engine 5.4 (Nanite + Lumen VR optimization) and Unity 6 (URP).
  • Multiplayer Spatial Mesh: Low-latency Photon Fusion / WebSockets for real-time multi-user spatial collaboration.
ERPNext & Stores
How does HEWN CRAFT customize ERPNext v15 & enterprise store platforms?

We deliver custom Frappe module engineering, bi-directional store synchronization, and automated enterprise resource planning tailored to your exact business workflow.

  • Custom Frappe Modules: Tailor-made DocTypes, server scripts, and custom REST API endpoints.
  • E-Commerce Connectors: Real-time automated sync between ERPNext, WooCommerce, Shopify, and custom React web stores.
  • Automated Billing & Taxes: Multi-currency invoice generation, GST/VAT compliance, and automated WhatsApp/email payment reminders.
AI & Automation
Can your autonomous AI agents be deployed on-premise for data privacy?

Yes. We specialize in deploying 100% private, on-premise AI agentic systems fine-tuned on open models like Llama 3.3 and DeepSeek-R1.

  • Data Privacy Guarantee: Zero telemetry sent to external API endpoints — your proprietary knowledge base stays strictly within your cloud or local GPU servers.
  • RAG & Vector Databases: High-precision Retrieval-Augmented Generation using Qdrant or Milvus for instant document search.
  • Autonomous Workflow Execution: AI agents that execute multi-step database actions, email responses, and lead qualifying automatically.
Custom CRM
What makes HEWN CRAFT custom CRMs superior to off-the-shelf software?

Generic CRMs charge expensive monthly per-seat fees for features you don't use. Our custom CRMs are built specifically around your team's exact sales flow.

  • Zero Per-User Fees: One-time project investment with 100% code ownership — add unlimited team members at no added cost.
  • Direct WhatsApp & Email API: Automated lead follow-ups, appointment booking triggers, and pipeline notifications.
  • Custom Dashboards: Real-time conversion metrics, deal analytics, and performance tracking customized for your industry.
Pricing & Delivery
What are typical project delivery timelines and milestone structure?

We work in rapid 2-week agile sprints with full visibility into progress at every stage.

  • Small Business Websites & Booking Apps: Delivered within 5 to 10 business days.
  • Custom CRM & Web Portals: Delivered within 3 to 6 weeks.
  • Enterprise ERPNext / Spatial Computing Apps: Delivered in milestone phases (typically 6 to 12 weeks).
Security & SLAs
What SLAs, hosting, and post-launch support packages do you offer?

Every software project delivered by HEWN CRAFT includes 1 year of complimentary high-performance hosting and maintenance support.

  • 99.9% Uptime Guarantee: Auto-scaling cloud setup on AWS/Vercel with global CDN acceleration and free SSL.
  • Automated Backups: Daily automated database snapshots with one-click disaster recovery.
  • Priority Support SLA: Direct technical support via dedicated WhatsApp group and priority email ticket resolution.
Pricing & Delivery
Do you offer specialized packages for salons, gyms, clinics, and local MSMEs?

Yes. Our SMB Digital Growth Division provides fixed-price website development and booking portal packages starting from ₹5,000 to ₹15,000 INR.

  • Included Features: Custom fast-loading website, online appointment booking engine, WhatsApp integration, and local Google Map SEO setup.
  • No Monthly Fees: One-time fee with 1 year free hosting included.
Still have a specific question?
Speak directly with founder Dharmik Gohil and get a technical proposal within 24 hours.
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